Neural Museum Terms and Conditions
Introduction
Welcome to Neural Museum. By accessing and using our website neumuseum.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, we ask that you do not use our website.
Use of Website
Age Requirements
You must be at least 18 years old to use our website. If you are under 18 years old, you must obtain consent from your parent or legal guardian before using our website.
User Conduct
By using our website, you agree to:
Not use the website in an illegal or unauthorized manner
Not transmit viruses, malware or any other malicious code
Not infringe the intellectual property rights of others
Not harass, abuse or harm other users of the website
Purchases and Payments
Products
Neural Museum offers the sale of music albums, art collections, NFT collections, t-shirts and accessories. All products are subject to availability and may change without notice.
Prices
All prices on the website are in [currency] and may change without notice. We reserve the right to change or update prices at any time.
Payments
We accept the payment methods specified on our website. When making a purchase, you agree to provide accurate and complete payment information.
Shipping and Returns
Shipping
We offer domestic and international shipping options. Shipping times and costs are detailed in the checkout process.
Returns
For information about our return policies, please see our Return Policy.
Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is the property of Neural Museum or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use the content without our express written permission.
Limitation of Liability
Neural Museum is not liable for any direct, indirect, incidental or consequential damages arising from the use of our website or the purchase of products through the website.
Modifications to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Modifications will be effective upon posting on this page.
Contact
If you have any questions or concerns about these Terms and Conditions, you may contact us at:
Neural Museum Pennsylvania, United States / central@neumuseum.com / +1 (849) 470-2850.
Neural Museum Return Policy
Introduction
At Neural Museum, we value our customers' satisfaction and want to ensure that you are completely satisfied with your purchases. This Return Policy outlines the terms and conditions under which we accept product returns and refund requests.
Return Eligible Products
We accept returns for the following products:
Music Albums
Art Collections
NFT Collections
T-Shirts
Accessories
Return Requirements
To be eligible for a return, the product must meet the following requirements:
The product must be unused and in the same condition that you received it.
The product must be in its original packaging.
The product must be returned within 30 days of the purchase date.
Products Not Eligible for Return
We do not accept returns for the following:
Downloadable digital products (including NFTs once downloaded or transferred)
Custom products
Sale or discounted products
Return Process
To initiate a return, please follow these steps:
Contact our customer service team at [contact email] or [contact phone], providing the product details and the reason for the return.
Our team will provide you with a return authorization number and any further instructions.
Send the product to the address provided by our customer service team. Return shipping costs are the customer's responsibility, unless the product is defective or was shipped incorrectly.
Refunds
Refund Timeframe
Once we receive and verify the returned product, we will process the refund within 14 business days.
Refund Method
Refunds will be issued using the same payment method that was used for the original purchase. If payment was made by credit card, the refund will be credited to the same credit card.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately at [contact email] or [contact phone] with the product details and a description of the damage. We will evaluate the situation and provide a solution, which may include product replacement or refund.
Contact
If you have any questions or concerns about our Return Policy, you can contact us at:
Neural Museum Pennsylvania, United States / central@neumuseum.com / +1 (849) 470-2850.
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